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You are here: BAILII >> Databases >> England and Wales Court of Appeal (Civil Division) Decisions >> Lyons v Fox Williams LLP [2018] EWCA Civ 2347 (25 October 2018) URL: https://www.bailii.org/ew/cases/EWCA/Civ/2018/2347.html Cite as: [2018] EWCA Civ 2347 |
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ON APPEAL FROM THE HIGH COURT OF JUSTICE
QUEEN'S BENCH DIVISION
Turner J
Strand, London, WC2A 2LL |
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B e f o r e :
LORD JUSTICE DAVID RICHARDS
and
LADY JUSTICE ASPLIN
____________________
CATHAL ANTHONY LYONS | Appellant |
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| - and - |
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FOX WILLIAMS LLP |
Respondent |
____________________
Colin Edelman QC and Ben Lynch (instructed by DAC Beachcroft LLP) for the Respondent
Hearing date : 3 October 2018
____________________
Crown Copyright ©
Lord Justice Patten :
Lyons,
against the dismissal by Turner J of his claim against the defendant firm of solicitors for damages for negligence: see [2016] EWHC 2427 (QB). At the conclusion of the hearing we indicated that we proposed to dismiss the appeal for reasons which would be given later in writing. This judgment sets out my reasons for deciding to dismiss the appeal.
Lyons
was until 2009 the Chief Financial Officer and Managing Partner of Operations for Ernst and Young (CIS) BV ("EY") in Moscow. On 17 June 2006 he was involved in a road traffic accident whilst riding his motorcycle and suffered serious injury. Most of his right foot required to be amputated and his right shoulder and humerus were replaced with a metal prosthetic. He had to undergo a series of operations and a long course of physiotherapy and we were told by Mr Chambers QC that the effect of his injuries has been severe and life-changing.
Lyons
did not qualify for payment under the terms of the polices relating to "loss of a foot". Sherwood advised that it did not appear that Mr
Lyons
would qualify for a payment under either of the AD&D policies. In February 2007 the claimant was put in touch with Mr Tom Custance, a solicitor in the defendant firm, in order to obtain advice about his AD&D claims. By then Mr
Lyons
had undergone several operations and had returned to work part-time but on full salary.
"Re: insurance cover arranged for you by Ernst & Young ("E&Y")
Following our telephone discussion earlier this week, I confirm thatFox
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Williams
LLP will be very pleased to act for you in connection with the above matter.
The purpose of this letter is to set out the scope of our role …
Scope
You have explained that, following your accident in June 2006, it has become apparent that the insurance cover arranged on your behalf by E&Y does not provide the type or level of 'accidental death and dismemberment' ("ADD") cover which E&Y had previously represented to you was in place. I understand that the shortcomings in the cover in fact in place at the time of your accident can be demonstrated by comparing it with the cover which was arranged by E&Y when the insurance provider was changed with effect from 1 July 2006.
I have suggested that the areas to be considered further are as follows: (1) to check the extent of the cover in fact provided by the insurance in place at the time of your accident to ensure there are no arguments available which E&Y have failed to take up with insurers on your behalf; (2) to compare that cover with the insurance put in place with effect from 1 July 2006; and (3) to obtain further details of the representations made to you by E&Y as to the 'ADD' cover supposedly in place at the time of your accident.
In order to advise on these points, I will need to see the following: (a) copies of the relevant insurance policies; (b) all correspondence or emails between you and E&Y or insurers/brokers relating to the extent of the cover available for your accident, including in particular any emails/correspondence dealing with the meaning/interpretation of that cover; and (c) anything from E&Y which refers to the insurance benefits available to you in the event of death or serious accident. In relation to (c) you have explained that you were not provided with a copy of the presentation given to you by E&Y. However, you may have received at some stage at least a summary of the health / insurance benefits available to you.
Depending on the outcome of my review of this material, the intention would then be to draft a letter to be sent to you to E&Y, in order to put some pressure on them either to extract the fullest cover to which you are entitled under the insurance in place at the time of your accident, and/or to compensate you for the disparity between that cover and the insurance which they represented to you as being in place. …".
Lyons'
more immediate concern therefore, as he accepted in his evidence to the judge, was to resolve the question of liability under the AD&D policies. By the time that Mr Custance came to be instructed Mr
Lyons
had begun to formulate a strategy under which he would seek compensation from EY for misrepresentation if it turned out that he was prevented from making a claim under the AD&D policies. His argument would be that EY had misled him into believing that the AD&D cover was more extensive than it in fact was. One can see this strategy reflected in the defendant's letter of engagement quoted above where Mr Custance sets out the areas which he would need to investigate as part of the retainer.
Lyons
about his claim under the policies but in fact neither he nor the brokers had bothered to read the policies themselves. Instead, they had relied on the summary of the cover contained in the Members' Booklet accompanying the policies which was either inaccurate or incomplete. The cover under the policies was wide enough to allow Mr
Lyons's
claim to succeed and ultimately he received a substantial sum under the AD&D policies. He then pursued a claim for damages against the defendant based on his unrecovered costs which has been settled, without any admission of liability, in the sum of £75,000.
Lyons's
rights under the AD&D policies continued, however, for some time alongside his claims under the LTD policies. These claims eventually became entangled with the third aspect of the aftermath of the accident which is Mr
Lyons's
agreement in April 2009 to leave his current employment with EY and to continue as a consultant under a new contact. The negotiations which led up to the severance agreement signed on 17 April 2009 were, as the judge described, prolonged, tortuous and in many ways obscure. Under the terms of the agreement as eventually signed, Mr
Lyons
gave up his partnership status and his position as chief financial officer with effect from 30 June 2009 and entered into a new employment agreement as a consultant at a rate of $300 per hour with a minimum guaranteed 300 hours of consulting in the first year. The agreement also gave him the benefit of the CIGNA medical insurance available to EY partners and to additional payments for medical expenses up to $2m which was what the parties estimated would be the future cost of his medical care. On his resignation from EY under the agreement Mr
Lyons
was to be paid compensation for his employment for the year ending 30 June 2009 and the repayment of his partnership capital.
Lyons's
claim on the ground that he had continued to earn more than 80% of his salary during the one year waiting or elimination period described earlier. In the end the claims under both the Colonial and the AGF LTD policies became time-barred by 2010 without a claim having been made to enforce whatever rights Mr
Lyons
had under the policies. In these proceedings he sued the defendant in negligence for failing to advise that the basis on which Colonial had rejected his claim was wrong and unfounded and that he had a claim for either Total Disability or Partial Disability payments; alternatively if it was well founded, for failing to advise him to reduce his salary during the waiting period so as to preserve his claim under the policies; and in any event for failing to advise him to bring a claim or otherwise to protect his claims and to prevent them from becoming time-barred.
Lyons
to establish that it was part of the defendant firm's retainer to give advice about the LTD policies and how the LTD claims should be preserved and prosecuted. Although the February 2007 engagement letter makes no reference to the LTD policies in contrast to the AD&D cover, the judge heard extensive evidence from the claimant and others that was relied on by them as supporting the claim that the defendant firm had been engaged to advise on the LTD policies. The claimant contended that from the outset he had expected Mr Custance to advise him on his LTD claims; that he had various conversations with Mr Custance regarding the LTD cover and that, in the course of acting for Mr
Lyons,
Mr Custance was supplied with copies of the relevant LTD policies.
Lyons
about the claims under the LTD policies. He found that the original letter of engagement did not include advice on this issue and rejected much of Mr
Lyons's
evidence that in subsequent emails and in conversations it was expanded to include these matters. He accepted, as was obvious from some of the e-mail traffic and was admitted by Mr Custance, that reference was from time to time made to the LTD claims which Mr Custance knew were proceeding at the same time as the claims under the AD&D policies. But when, for example, Mr Custance received documents in February 2007 including some relating to the LTD claims it was done to enable him to perform a sifting exercise which, as the judge put it, did not involve any consideration of the LTD material save to the very limited extent of characterising it as being irrelevant to his consideration of the AD&D issue. He also said (in relation to the material received at that time):
"65…. The material relating to the Colonial LTD policy was not such as to raise any sufficient concern on its face as to mandate Mr Custance to seek to extend his retainer or give any warning."
Lyons
out of the organisation. The judge (at [78]) accepted that Mr Custance did thereafter become involved in the broader issue of the terms of what eventually became the severance agreement and this change in the scope of the defendant's retainer is relied upon for the purposes of this appeal even though it was not something pleaded or relied on by the claimant in the particulars of claim. But the judge was clear that this expansion of the retainer did not extend to Mr Custance being asked to advise on the LTD claims. He said:
"80. The claimant made further reference to his concern about his future at EY in an email to Mr Custance of 25 April 2007. He said that if he were "dumped out of the firm as an invalid" he would have difficulty finding a new job and if he were not up to the job "then they should also be able to get me $300,000 per annum under our insurance".
81. On the following day there was a telephone discussion between the claimant and Mr Custance which the latter recorded in bullet point form which included a reference to: "earning [?] ca. 700k USD a year." The claimant's evidence was to the effect that he had asked Mr Custance to advise him on the $300,000 per annum claim but he was unable to give any detail as to what specific advice was asked for or when, if at all, it was given. On this issue, I accept Mr Custance's evidence that he had not been asked to advise on this point. It had merely been identified as part of the claimant's negotiating strategy. I find that even if Mr Custance had made specific enquiry of the claimant as to the extent of the advice he was expected to give this is what he would have been told."
Lyons's
thinking at this time, as explained to the judge, was that if his claim to proper compensation on his departure from EY was resisted on the basis that his disability prevented him from continuing to do his job then he would look to EY to secure alternative compensation in the form of the $300,000 payable under the LTD policies.
Lyons
sent an e-mail to Mr Custance in which he set out a number of demands which he wanted to achieve in the negotiations with EY. They included a requirement that EY should pay $1.5m for his disablement if the insurers did not pay under the AD&D policies and compensation to reflect the fact that he had been a partner in Moscow for five years with almost three years still to go. Attached to the e-mail was a summary of what he described as his "minimum expectations". So far as material, they were:
"1. Profit Distribution
a. Current Yearb. Remaining agreement for 2.5-3.0 years (minimum) – I will give you numbers.c. Years notice (same as termination for previous CMP)d. Immediate return of Capital & treasury loans and all interest owed.e. As I am an invalid I am unemployable so I need to be compensated for this!
2. Insurance ADD - Including
a. $1.5 Million for dismembermentb. $300k per annum from insurance as according to EY I must not be physically or mentally able to do the perform my job (see insurance policies)c. repayment of non covered injury expenses."
Lyons
of 18 May 2007 Mr Custance referred to the draft letter and then said:
"I have not looked in any detail yet at the emails you have sent through to me today. It appears as if Jim is now trying to progress things with insurers, but I assume this doesn't alter the plan to get something signed off by Philipp in relation to the AD&D claim as soon as possible. As we discussed yesterday, other matters are probably best dealt with separately as part of some form of overall 'deal' with E&Y."
Lyons's
LTD and AD&D claims. The judge's assessment of this evidence was as follows:
"90. My interpretation of this email is that the claimant and Mr Custance had spoken earlier about the best strategy for achieving the claimant's "minimum expectations". Mr Custance's time records refer to a 30 minute telephone call which took place between him and the claimant on the previous day and it is very likely that the email of 18 May 2007 was intended to reflect what they had then agreed. Indeed, the email makes specific reference to what had been discussed. In effect, the AD&D/misrepresentation claim was to be presented first as a standalone demand. The claimant's other demands in the event of his leaving EY were be presented in due course as part of an overall deal. This approach would have had its attractions. The claimant was frustrated by the time it was taking EY to advance his AD&D claim and wanted a speedy resolution. If the AD&D/ misrepresentation claim had been presented as part of a comprehensive leaving package then any payments thereunder might be delayed. Since any AD&D/misrepresentation claim was not dependent on the claimant's departure it could be progressed promptly and discretely.
91. Ms Irwin asserted that she had spoken to Mr Custance about LTD and that he had suggested that it should be left for another day. I am satisfied that Mr Custance did indeed agree that presentation of the LTD claim should be postponed together with all of the other "minimum expectations" other than the AD&D/misrepresentation claim. However, I do not accept that this strategy carried with it the implication that Mr Custance had agreed to extend his retainer so as to advise on the substantive merits of the LTD claim. It would, of course, have been open to Mr Custance to volunteer to provide advice on the LTD claim but that does not make it negligent of him to have omitted so to do and I am not satisfied, in any event, that the claimant would have agreed that such advice was to be given or paid for."
"For the avoidance of doubt, this letter deals only with our client's AD&D claim. The other insurance claims arising from his accident will need to be addressed separately.
We are copying this letter to Jim Mandel."
Lyons
was successful in the severance negotiations in relation to compensation for the early termination of his existing employment. The evidence before the judge was that Mr
Lyons
had calculated his profit distribution claim under the partnership at $5.926m and that he had reacted relatively calmly to the rejection by Colonial in April 2007 of his LTD claim. The judge's finding was that Mr
Lyons
was keen in the negotiations with EY to downplay his disability:
"98. I find that the reason that the claimant was content to present his LTD claim in this way was that, at this stage, he did not want baldly to assert that he was unable to do his job lest this could be seized upon by EY as a point to its advantage in the negotiations for his departure. Indeed, the claimant appeared to have made a relatively good recovery at this time. Thus he was prepared to leave the LTD cover as a contingent issue in the event that the negotiations were to flounder whereupon he would then, and only then, contend that the only justification for removing him would be his disability and so he would be entitled to cover under the LTD policies. I am satisfied that if the claimant had asked Mr Custance to advise on the scope and operation of the LTD policy then at least some more specific reference to this would have appeared from the documentation. Indeed the point can properly be made that if Mr Custance had given early advice on the LTD policies, albeit not referred to in the email traffic, then the suggestion that later email exchanges and documents forwarded amounted to a request for such advice is undermined by the fact that any such request would have been redundant because substantive advice had already been given. On the other hand, if no such advice had been promptly given then there would be clear evidence that it had been expressly chased - of which there is none.
…
101. As is evidenced in many other emails, the claimant is not a man, either by instinct or inclination, given to the suppression of any feelings of surprise, disappointment or frustration. The matter of fact way in which he passed on and presented the Colonial LTD rejection letter demonstrates that he considered the contents to be uncontroversial and unworthy of tactical or legal consideration. The proper inference from this is that the claimant, at this stage, did not regard his level of disability to be one which was likely to engage the LTD policies and that his paramount concern in this context was simply to preserve his future LTD cover as part of any deal under which he might leave EY in the future. I do not accept the assertion of the claimant and Ms Irwin that they heard that the Colonial LTD claim was going to be rejected before they received the letter and discussed this with Mr Custance. Again, I would have expected that at least some reference to such a discussion would have appeared in the contemporaneous email traffic. I consider that the allegation that the news that the claim was being rejected had broken before the letter arrived was an attempt, in a way now consistent with the claimant's case, to rationalise the otherwise baffling insouciance with which he greeted its receipt.
102. I reject the claimant's case, and the evidence of Ms Irwin, that at this stage he asked Mr Custance to advise on the LTD policies. It is not simply that no such advice appears in the contemporaneous documentation (indeed, no such advice is documented relating to the Colonial/AGF AD&D or misrepresentation claims) but, more importantly, there is no clear and unambiguous reference in the emails passing between Mr Custance and the claimant to any such advice having been requested or given. I am further satisfied that the absence of any email from the claimant chasing advice on the LTD claim is not because such advice had been given orally but because it was neither requested nor given in the first place. I accept that the reference to "2 hours per day physio…Insurance…won't get a job – 300k dollars a year" in Mr Custance's note of a conversation with the claimant at about this time evidences only that the claimant was outlining his intended strategy and not that he was asking for advice on LTD policy interpretation."
Lyons
and EY had deteriorated and his medical condition had worsened. This combination of factors seems to have acted as a spur to the negotiations and the severance agreement was signed in April 2009 on the terms referred to earlier. The claims against Colonial and AGF under the LTD policies (which were not renewed following completion of the severance agreement) became time-barred in 2010. Shortly after completion of the severance agreement Mr Custance appears to have taken some advice from a Russian lawyer about limitation under Russian law but there appears to have been no further contact between him and Mr
Lyons
until 2011. The pursuit of the LTD claims in the meantime continued to be dealt with by EY.
Lyons
in respect of some outstanding fees. This led to various e-mail exchanges in the course of which Mr
Lyons
told Mr Custance that EY were proposing to cancel his medical insurance under the CIGNA policy whose continuation had been part of the severance agreement. On 9 March 2011 the defendant issued proceedings on behalf of Mr
Lyons
against EY in the Chancery Division seeking specific performance of the severance agreement. On 26 April 2011 EY purported to terminate the claimant's CIGNA coverage. The claim form was then served on 14 June.
Lyons
that the LTD claims which EY were handling were running into difficulties. For reasons which are not clear (and which do not matter for present purposes), EY seems to have looked to Generali to satisfy the LTD claims under the cover which commenced in July 2006. The insurer's position was that it had no liability to Mr
Lyons
because his accident had occurred prior to that date. But, as the judge found, the claim against Generali had not been pursued on the advice of Mr Custance who had never had any express or implied retainer to advise on LTD issues: see [175].
Lyons
took the position that any question about choice of law and jurisdiction should have been pre-empted by the inclusion of a suitable clause in the agreement adopting English law as the proper law of the contract and opting for the jurisdiction of the English courts. New solicitors were instructed and Mr Custance's retainer came to an end. Ultimately EY's challenge to jurisdiction was withdrawn and the claim was settled in November 2012 in the sum of £1.3m plus costs. This included any claims against EY in respect of the LTD cover.
Lyons
sought damages against the defendant for their alleged negligence in failing to include a jurisdiction clause in the severance agreement. The damages sought included the costs of the litigation against EY and the difference between what he accepted in settlement of the claim and what he alleged he would have received had no dispute arisen.
Lyons
was aware that the agreement did not include such a clause but chose to proceed in any event and EY would not have agreed to such a clause. He also held that Mr
Lyons
had failed to establish that the settlement sum was less than it would have been had there been no dispute about the 2009 agreement.
Lyons
had pleaded that even if it was not part of Mr Custance's retainer to advise on the LTD claims, it should have been obvious to him from his involvement in the negotiations and from the documents he did receive that there was a danger that the claims would be lost if not made in time. He ought therefore either to have advised Mr
Lyons
how to protect his rights or at the very least to have warned him that he needed to get advice about his rights under the LTD policies.
Lyons
that he needed to take advice on the LTD claims. The judge did so in a relatively brief part of his judgment at the end of his detailed analysis of the facts and his assessment that it was not part of Mr Custance's retainer to advise on the LTD issues. It appears from [190] of the judgment that the way that the case was put to the judge differs from the way that Mr Chambers has explained it on this appeal. The judge was asked to consider whether Mr Custance should have warned Mr
Lyons
to have regard to the scope and validity of the LTD policies. In the written closing submissions for the claimant emphasis is placed on the need for Mr Custance to have made clear that he was dealing only with the negotiating strategy of getting EY to obtain payment under the LTD policies and was not advising Mr
Lyons
about what his rights under those policies consisted of. It was not suggested that because the retainer had been expanded to include the negotiations and Mr Custance had advised Mr
Lyons
to include the LTD in those negotiations rather than in the letter of 21 May, Mr Custance was under a duty at the very least to warn Mr
Lyons
that he needed to get legal advice about his LTD rights. The judge dealt with the law in this way:
"191. Circumstances may indeed arise in which a solicitor comes under a duty to warn his client of particular risks which may not necessarily fall squarely within his retainer. The position is summarised in Jackson and Powell at para 11-173:
"There is generally a duty to point out any hazards of the kind which should be obvious to the solicitor but which the client, as a layman, may not appreciate. In Boyce v Rendells the Court of Appeal accepted the following as a general proposition:
"if, in the course of taking instructions, a professional man like a land agent or a solicitor learns of facts which reveal to him as a professional man the existence of obvious risks, then he should do more than merely advise within the strict limits of his retainer. He should call attention to and advise upon the risks".
To similar effect Bingham LJ stated in County Personnel (Employment Agency) v Pulver that: "If in the exercise of a reasonable professional judgment a solicitor is or should be alerted to risks which might elude even an intelligent layman, then plainly it is his duty to advise the client of these risks or explore the matter further"".
192. Further, in CreditLyonnais
SA v Russell Jones & Walker [2002] EWHC 1310 Laddie J observed at para 28:
"A solicitor is not a general insurer against his client's legal problems. His duties are defined by the terms of the agreed retainer. … [T]he solicitor only has to expend time and effort in what he has been engaged to do and for which the client has agreed to pay. He is under no general obligation to expend time and effort on issues outside the retainer. However if, in the course of doing that for which he is retained, he becomes aware of a risk or a potential risk to the client, it is his duty to inform the client. In doing that he is neither going beyond the scope of his instructions nor is he doing "extra" work for which he is not to be paid. He is simply reporting back to the client on issues of concern which he learns of as a result of, and in the course of, carrying out his express instructions. In relation to this I was struck by the analogy drawn by Mr Seitler. If a dentist is asked to treat a patient's tooth and, on looking into the latter's mouth, he notices that an adjacent tooth is in need of treatment, it is his duty to warn the patient accordingly. So too, if in the course of carrying out instructions within his area of competence a lawyer notices or ought to notice a problem or risk for the client of which it is reasonable to assume the client may not be aware, the lawyer must warn him".
Lyonnais
case which the judge himself quotes at [192] above and then said (at [38]):
"(i) A solicitor's contractual duty is to carry out the tasks which the client has instructed and the solicitor has agreed to undertake.
(ii) It is implicit in the solicitor's retainer that he/she will proffer advice which is reasonably incidental to the work that he/she is carrying out.
(iii) In determining what advice is reasonably incidental, it is necessary to have regard to all the circumstances of the case, including the character and experience of the client.
(iv) In relation to (iii), it is not possible to give definitive guidance, but one can give fairly bland illustrations. An experienced businessman will not wish to pay for being told that which he/she already knows. An impoverished client will not wish to pay for advice which he/she cannot afford. An inexperienced client will expect to be warned of risks which are (or should be) apparent to the solicitor but not to the client.
(v) The solicitor and client may, by agreement, limit the duties which would otherwise form part of the solicitor's retainer. As a matter of good practice the solicitor should confirm such agreement in writing. If the solicitor does not do so, the court may not accept that any such restriction was agreed".
Lyons
in his written submissions on this issue.
"193. In my view, Mr Custance did not become aware of a risk or potential risk to the claimant arising out of the LTD policies and it was not objectively unreasonable for him to omit to flag up any such risk to the claimant. I take into account the following factors:
i) the claimant was an astute, focussed and commercially minded business man;ii) the claimant, particularly with Mr Mandel's assistance, was clearly using Mr Custance more as a targeted resource than as a general legal adviser. There was no legitimate expectation at the material times that he would undertake any sort of analysis of the LTD documentation falling outside the scope of his original express retainer;iii) as the claimant himself went on to say in his witness statement made for the purposes of pursuing a claim against EY, that EY "had been actively leading the claim on the LTD insurance";iv) the LTD policies were legally distinct from the AD&D policies. Perusal of and advice upon the latter did not require any knowledge of the scope or terms of the former;v) mere knowledge of the existence of the LTD policies against the limited background context of which Mr Custance was aware would not have put him on the alert that there was a problem or risk which ought to have been pointed out."
Lyons
continued to earn 100% of his pre-disability salary up to 30 June 2009. The judge construed this as relevant only to the calculation of the compensation payable and not to the insurer's liability to pay. But he accepted that it would have been open to Colonial to argue that if Mr
Lyons
continued to be paid 100% of his salary throughout the waiting period his entitlement to LTD benefits would have been extinguished. It would therefore have been necessary for Mr
Lyons
to agree to reduce his salary during the waiting period to less than 80% which in his case would have required him to forego at least $140,000.
Lyons
would have agreed to a reduction in his salary prior to early 2007 but that from 2009 he would have agreed to do so. He therefore had to weigh up the prospects of Mr
Lyons
succeeding in his claim for LTD compensation against the opposition of Colonial and AGF based on his continuing receipt of full salary until 2009. The judge thought that there was a 50% chance of Mr
Lyons
recovering the full value of his LTD claim which was assessed as being worth $5.53m. He would therefore have awarded Mr
Lyons
$2,765,095 had he found that Mr Custance was liable in negligence for breach of duty.
Lyons
sought permission to appeal against the dismissal of his claim for damages in respect of the LTD policies. The grounds of appeal challenged both the judge's findings that Mr Custance had not been instructed to advise on the LTD claims as part of the defendant's retainer and his dismissal of the claim based on a duty to warn. Jackson LJ refused permission to appeal on the first ground but granted it on the second. This was presented as a pure question of law which does not involve any challenge to the judge's findings of fact about the scope of the retainer. It was said to depend on whether the issues concerning the LTD policies were so closely linked with the subject-matter of the retainer that Mr Custance should have volunteered advice about the policies and the time limits for the claims.
Lyons's
rights under the LTD policies and what needed to be done to prevent them from becoming time-barred or was simply a duty to warn him that he needed to obtain legal advice about the LTD claims. Mr Chambers submitted that had a warning of the second type been given then his client would undoubtedly have agreed to Mr Custance giving that advice and the difficulties about the time limits would then have been discovered and acted upon.
Lyons
about the time limits and the need to reduce his salary even though the conduct of the LTD claims against the insurers were being handled by Mr Mandel and others at EY.
Lyonnais
which was approved in Minkin, the solicitor's obligation to bring to the client's attention risks which become apparent to the solicitor when performing his retainer does not involve the solicitor in doing extra work or in operating outside the scope of his retainer. The risks in question are all matters which come to his attention when performing the tasks the client has instructed him to carry out and which therefore as part of his duty of care he must make the client aware of.
Lyonnais
nor Minkin are authority for the proposition that the solicitor is required to carry out investigative tasks in areas he has not been asked to deal with however beneficial to the client that might in fact have turned out to be. Mr Custance could not have advised Mr
Lyons
about his rights under the LTD policies or any relevant time limits in relation to the claims unless he had carried out a thorough examination of the policies and a certain amount of legal research. Although Mr Custance received documentation relating to the LTD policies including copies of the policies themselves, the judge has found that he was never instructed to do this and Mr
Lyons
has been refused permission to appeal against the judge's findings in this respect.
Lyons
that it was imperative for him to obtain advice on the LTD claims arose as early as May 2007 once Mr Custance had advised that only the AD&D claims should be included in the 21 May letter and the balance of Mr
Lyons's
minimum expectations should be dealt with in due course as part of the severance negotiations. It is said that what Mr Custance was advising was that the claimant should, so to speak, park the LTD claims pending negotiations over the severance agreement and that this made it incumbent for him to warn his client that the claims might have time limits and that he needed advice on how they should be handled and deployed in the negotiations. Had a suitable warning been given in these terms Mr
Lyons,
it is said, would have agreed to Mr Custance looking at the policies and giving such advice.
Lyons's
likely reaction to any such warning. As is clear from the e-mails referred to earlier, further consideration of the LTD claims was not postponed to a later and indefinite date. The only advice which Mr Custance gave under his extended retainer was that the 21 May letter should deal with the AD&D claims alone. But the negotiations about the severance agreement in which the LTD claims featured were ongoing and continued. Further consideration of the LTD claims was not postponed to some indefinite point of time in the future.
Lyons
and Mr Custance which led to this strategy did not involve Mr Custance being asked or instructed to advise on the LTD claims. They continued, to the knowledge of both parties, to be dealt with by EY and the substance of the LTD claims against the insurers was not something which as part of the negotiating strategy with EY needed to be examined in any detail. EY clearly believed that the claims were viable and, as far as Mr
Lyons
was concerned, they only featured in the negotiations with EY about the severance agreement as back-up for his claim that he should be paid proper compensation by EY. The LTD claims themselves were against the insurers, not against EY, and Mr Custance was not asked to deal with the LTD claims against the insurers.
Lyons
would not have agreed to his giving it or being paid for it. The claimant was relying on EY to negotiate his claims against the insurers and used Mr Custance as what the judge described as a targeted resource: see [193]. Further, I note that Mr
Lyons did not renew his claims under the LTD policies (which were still within time) once the settlement agreement had been reached.
Lord Justice David Richards :
Lady Justice Asplin :