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You are here: BAILII >> Databases >> First-tier Tribunal (Tax) >> McBean v Revenue and Customs (VAT - appeal against registration and penalty for failure to notify of liability to register - turnover exceeded the threshold - no reasonable excuse) [2026] UKFTT 799 (TC) (28 May 2026) URL: https://www.bailii.org/uk/cases/UKFTT/TC/2026/799.html Cite as: [2026] UKFTT 799 (TC) |
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Appeal reference: TC/2022/07557 |
TAX CHAMBER
Judgment Date: 28 May 2026 |
B e f o r e :
JANE CUMMINS
____________________
| PHILIP MCBEAN |
Appellant |
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| - and - |
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| THE COMMISSIONERS FOR HIS MAJESTY'S REVENUE AND CUSTOMS |
Respondents |
____________________
For the Appellant: Alan Rashleigh of Alan Rashleigh & Associates Ltd
For the Respondents: Heather Sercombe, litigator of HM Revenue and Customs' Solicitor's Office
____________________
Crown Copyright ©
VAT – appeal against registration and penalty for failure to notify of liability to register – turnover exceeded the threshold – no reasonable excuse – appeal dismissed
Introduction
Law
"Subject to sub-paragraphs (3) to (7) below, a person who makes taxable supplies but is not registered under this Act becomes liable to be registered under this Schedule—
(a) at the end of any month, if the person is UK-established and the value of his taxable supplies in the period of one year then ending has exceeded £79,000;"
(1) Paragraph 6 provides for the standard amount of the penalty payable for a domestic matter (as here) for cases where there is not a deliberate failure, as 30% of the potential lost revenue.
(2) Paragraph 7(6) and (7) define the potential lost revenue in the case of a failure to notify of liability to registration as being the amount of VAT for which the person is liable for the period beginning with the date with effect from which he is required to be registered and ending on the date on which HMRC received notification of, or otherwise became fully aware of, his liability to be registered.
(3) Paragraphs 12 and 13 provide for reductions for disclosure. Under para 12(3), disclosure of a relevant failure (here, to notify) is "unprompted" if made at a time when the person making it has no reason to believe that HMRC have discovered or are about to discover the relevant failure, otherwise, is "prompted". In the case of a standard 30% penalty in a case where (as here) HMRC became aware of the failure to notify more than 12 months after tax first becomes unpaid by reason of the failure, the minimum % of the penalty for prompted disclosure is 20%, or if unprompted is 10%. In other words, even if HMRC give maximum reduction for disclosure, the minimum penalty in a prompted disclosure case would be 20% of the potential lost revenue.
(4) Under paragraph 14, HMRC may reduce a penalty if they think it right because of special circumstances, but the exercise of HMRC's discretion under this paragraph can only be altered on appeal if the Tribunal thinks that HMRC's decision in respect of the application 14 was flawed, in light of the principles applicable in proceedings for judicial review (para 19(3)-(4)).
(1) The taxpayer bore the burden to displace HMRC's decision that the taxpayer was liable to register for VAT [124];
(2) HMRC bore the burden to establish the ingredients of liability to the penalty [125]. So for a registration penalty, HMRC would need to establish the basic conditions of liability under para 1 of Schedule 41.
Evidence
Findings of fact
(1) The Appellant is a registered gas boiler installer.
(2) He started in business in 2011 as a sole trader. Although in his oral evidence he made some reference to having registered his business with Companies House, his oral evidence was unclear on this point. There is no documentary evidence of any limited company from 2011, and in correspondence to HMRC in 2021 he had stated "I set up my small business as a sole trader in 07/04/2011" and his witness statement he stated he was a sole proprietor.
(3) At some point in 2011 or early 2012, he registered for VAT with the number 110213689.
(4) In May 2012, he applied to de-register. In an undated letter to HMRC appended to an email of 17 May 2021, he gave an account of the reason why:
The reason I de-registered… was because my profits did not warrant VAT registration. My turnover profits were especially low. During VAT registration, homeowners expectation for using a sole trader business to be the boiler price found on an internet search plus a basic day wage. During VAT registration customer homeowners turned down my VAT quoted services. VAT quoted prices caused job loses, lost time, lost travel expenses to the site where the quote was turned down. Not achieving an income. Starting out at this time of austerity, there appeared to be a fixed budget price target that as a vat registered business, I could not match.
(5) We find that he applied to de-register because he considered that he was not required to be registered and because he considered being registered for VAT was causing him to lose business as his prices were not as low for homeowner customers as they would be without VAT.
(6) He did not have an accountant at that time.
(7) Following his application, he received a telephone call from HMRC (the Telephone Call). He said that he remembers it because it was unusual to get a telephone call from HMRC.
(8) During that Telephone Call, the HMRC agent asked him why he wanted to de-register. He recalls explaining that his turnover was not high enough and he considered it would be more profitable not to be registered. The agent told him that he should file a final VAT return and the VAT registration would be closed on 12 June 2012. He said that the conversation then turned to matters of his self-assessment for income tax.
(9) The Appellant's oral evidence was initially that there were no further instructions in respect of VAT. He later qualified this: when asked if he was told that he should re-register if his turnover exceeded the VAT registration limit, he said no, not that he could recall anyway.
(10) Subsequent to the Telephone Call, the Appellant duly filed his final VAT return and HMRC cancelled his registration for VAT with effect from 13 June 2012.
(11) From 13 June 2012, the Appellant was not registered for VAT.
(12) Although he stated that he did not believe he got any letters or further phone calls confirming his de-registration, he accepted it was a long time ago. In any case, we find that as of 13 June 2012, the Appellant's understanding was that he was no longer registered for VAT, irrespective of whether or not he received a written confirmation of de-registration.
(13) On 13 March 2020, HMRC sent the Appellant a compliance check opening notice in relation to his self-assessment tax return for year ended 5 April 2019.
(14) On 27 July 2020, the Appellant started trading through a limited company registered at Company House called Heat In Leicester Ltd.
(15) On 22 October 2020, HMRC advised the Appellant that his turnover for the year to 5 April 2019 was apparently £140,044, in excess of the VAT registration threshold, so the matter would be reviewed by the HMRC VAT team.
(16) There were a number of requests made by HMRC for information and documents, including bank statements. The Appellant was able to provide bank statements back to 6 April 2012, the last of which were provided on 6 September 2021.
(17) On 14 January 2022, HMRC issued a pre-decision letter to the Appellant, accompanied by a spreadsheet which set out HMRC's calculations of the Appellant's rolling 12 month turnover derived from his bank statements. The Appellant did not challenge these figures.
(18) The Appellant's rolling 12 month turnover to July 2013 was £78,497.07. However, in the 12 months to August 2013, it was £83,196.07, in excess of the VAT registration threshold at the time of £79,000. The Appellant's 12-month rolling turnover exceeded the relevant VAT registration threshold at all times thereafter up to cessation in July 2020. It was generally over £100,000, and peaked at £177,636.22 in the year to June 2018.
(1) On 22 May 2022, HMRC wrote that the Appellant was to be registered as of 1 October 2013 and that the total VAT due was £101,178.95, which was calculated on the basis of taking a flat 12% proportion of the complete income in the period 1 October 2013 to 27 July 2020, 12% being "an industry average" for the trade sector accounting for input tax.
(2) This calculation of the VAT due was challenged by the Appellant's then advisers, Pearl and Co Accountants (Pearl) who argued for a more granular approach to the overall VAT position taking into account actual costs and on 29 August 2022 advanced a net VAT figure of £41,517.84.
(3) There was subsequent consideration by Mr Twyford of HMRC, who noted that Pearl had treated all input costs as standard rated, when some input costs such as insurance and education were exempt.
(4) On 19 October 2022, Mr Twyford of HMRC wrote to state that he had reviewed the input costs and the re-calculated VAT liability at £47,748.45.
(5) On 20 October 2022, Pearl replied thanking Mr Twyford and stating that the updated assessment was "now in line with the actual operation of the business".
(6) On 8 November 2022, HMRC wrote to the Appellant stating that he should have been registered for VAT for the period from 1 October 2013 to 27 July 2020, and was being assessed for £47,748.45, and that that assessment was replacing the one previously issued. The letter expressly stated:
Requesting and submitting a VAT return
If you do not wish to accept the above assessment, you can make a single VAT return and pay any tax shown on the return as being due. You can do this by requesting the appropriate form to be sent to you. The form needs to be completed in full and returned to us without delay. Our address is at the top of this letter.
(7) No such VAT returns were submitted by the Appellant subsequently.
(8) On 4 December 2022, the Appellant authorised Alan Rashleigh & Associates Ltd as his nominated agent for dealing with HMRC.
(9) On 8 December 2022, Mr Rashleigh on behalf of the Appellant requested a formal review of the 8 November 2022 decision. The argument expressed was as follows:
Our initial concern is that in June 2012, Mr McBean submitted an application to deregister for VAT purposes. On 12/6/12, Mr McBean received a telephone call from HMRC, and on the basis of that conversation he was verbally informed that the deregistration would be authorised. However no written confirmation of the deregistration, the date from which the deregistration would be effective, nor was he informed that a final return should be submitted.
We submit that on the basis of the aforementioned information, that as Mr McBean was not properly served with the required Notice of Deregistration, he must therefore legally remain registered for VAT purposes., albeit that he could not , because access his VAT account to submit VAT returns was "blocked/closed".
Therefore, we submit that as Mr McBean was not formally and properly deregistered, the VAT assessment for the period 1/10/13 to 27/7/20, in the sum of £47748.45, is:
1. Overstated, and
2. Assessed for a period exceeding 4 years.
We estimate that the VAT due for a maximum of 4 years should be in the region of £21000.
(10) On 9 January 2023, a notice of penalty assessment in the sum of £9,236.80 was generated, stating it was being charged under Schedule 41 in respect of the failure to notify, and the penalty was being assessed by reference to the period 1 October 2013 to 11 March 2020.
(11) On 31 January 2023, HMRC issued a review conclusion letter, upholding its decision. Although the actual letter was not in the Hearing Bundle, both the Notice of Appeal and HMRC's statement of case refer to 31 January 2023 as being the date of review.
(12) On 28 March 2023, the Appellant submitted his notice of appeal. The grounds of appeal stated:
There has been a total misunderstanding by all parties relating to deregistration notification, in 2013. A final VAT return was not made available to him to complete.
He was not able to access his VAT account held by HMRC & submit VAT returns as HMRC closed his account.
We would submit that the appellant was not properly deregistered, and therefore legally remained VAT registered, Thus, any assessment is limited to a 4 year limit.
(13) On 28 April 2023, HMRC sent a letter in respect of the penalty, stating that its letter of 9 January 2023 had been generated, but that it was "not centrally printed and referred for your attention", and enclosing the 9 January 2023 notice of the Penalty, further stating that "To ensure your right to review or appeal is not impeded, I will extend the appeal period for 30 days from the date of this correspondence."
(14) On 14 April 2023, the Tribunal wrote to the Appellant, and stated that the Tribunal had no jurisdiction to consider the appeal against the VAT assessments.
(15) On 9 May 2023, the Appellant wrote attaching the correspondence of HMRC of 28 April 2023 and penalty notice, and applying that the appeal be amended to include appeal against the Penalty.
(16) On 17 July 2023, the Tribunal confirmed that the matters in the appeal were the VAT registration and Penalty.
(17) On 3 April 2024, HMRC served its Amended Statement of Case, the amendment following the Tribunal's direction of 20 March 2024 that it particularise HMRC's case as regards the Penalty.
The issues in the appeal
The Registration Decision
The Penalty
(1) The Appellant had failed to notify of his liability to register for VAT as of the end of August 2013, so a penalty is payable under Schedule 1 para 1.
(2) The requirements of para 16 were met, namely that the Appellant was notified of the Penalty, and the notice states the period in respect of which the Penalty was assessed, being 01 October 2013 to 11 March 2020.
(3) The starting amount for the Penalty was 30%, it not being alleged to have been a deliberate failure, so para 6 is satisfied.
(4) Full reduction for disclosure was given by HMRC, to the 20% minimum for prompted disclosure. We agree that the disclosure was prompted, because it followed the opening of a compliance check by HMRC into his self-assessment position in March 2020.
(5) The quantification of the Penalty was made by reference to the potential lost revenue. Para 7(7) defines that as being the VAT for which he would be liable in the period from the date on which he was required to be registered (i.e. 1 October 2013) to "the date on which HMRC received notification or, or otherwise became fully aware of, P's liability to be registered". As to this end date, it was not explained to us at the hearing or in the documentation why the Penalty had been calculated to 11 March 2020, rather than to 27 July 2020 (which was the date on which his trading as a sole trader ceased). It may be related to the date at which HMRC opened the compliance check. However, the Appellant did not contend that the end date of the period should have been earlier than 11 March 2020, and if anything, taking this as the end date rather than 27 July 2020 is in the Appellant's favour. We infer that this end date is why the Penalty, at £9,236.80 is less than 20% of the Assessments (20% of £47,748.45 = £9,549.69), because the Assessments were calculated in the period to 27 July 2020, whereas the Penalty has been calculated to a slightly shorter period to 11 March 2020.
I believe that I have reasonable grounds for not being registered. These grounds are that:
1. HMRC in 2020 where in full possession of the facts, as they were in 2012.
2. HMRC did not afford any means of submitting VAT returns, even by Making Tax Digital.
3. HMRC claim to have no record of the telephone call instigated by one of their officers in 2012, or of the deregistration.
4. HMRC appears to have offered incorrect advice and failed to afford, that the duty of care to ensure taxpayers records are properly maintained and retained.
5. HMRC has failed to give full, clear and proper advice and outline any possible consequences etc of any actions, or lack thereof (including legal obligations.)
6. Taxpayers have a "reasonable expectation" to be able to rely on any decision given , in this case that I would be deregistered wef 12/6/12
"81. When considering a "reasonable excuse" defence, therefore, in our view the FTT can usefully approach matters in the following way:
(1) First, establish what facts the taxpayer asserts give rise to a reasonable excuse (this may include the belief, acts or omissions of the taxpayer or any other person, the taxpayer's own experience or relevant attributes, the situation of the taxpayer at any relevant time and any other relevant external facts).
(2) Second, decide which of those facts are proven.
(3) Third, decide whether, viewed objectively, those proven facts do indeed amount to an objectively reasonable excuse for the default and the time when that objectively reasonable excuse ceased. In doing so, it should take into account the experience and other relevant attributes of the taxpayer and the situation in which the taxpayer found himself at the relevant time or times. It might assist the FTT, in this context, to ask itself the question "was what the taxpayer did (or omitted to do or believed) objectively reasonable for this taxpayer in those circumstances?"
(4) Fourth, having decided when any reasonable excuse ceased, decide whether the taxpayer remedied the failure without unreasonable delay after that time (unless, exceptionally, the failure was remedied before the reasonable excuse ceased). In doing so, the FTT should again decide the matter objectively, but taking into account the experience and other relevant attributes of the taxpayer and the situation in which the taxpayer found himself at the relevant time or times."
"82. One situation that can sometimes cause difficulties is when the taxpayer's asserted reasonable excuse is purely that he/she did not know of the particular requirement that has been shown to have been breached. It is a much-cited aphorism that " ignorance of the law is no excuse", and on occasion this has been given as a reason why the defence of reasonable excuse cannot be available in such circumstances. We see no basis for this argument. Some requirements of the law are well-known, simple and straightforward but others are much less so. It will be a matter of judgment for the FTT in each case whether it was objectively reasonable for the particular taxpayer, in the circumstances of the case, to have been ignorant of the requirement in question, and for how long. The Clean Car Co itself provides an example of such a situation."
"In reaching a conclusion the first question that arises is, can the fact that the taxpayer honestly and genuinely believed that what he did was in accordance with his duty in relation to claiming input tax, by itself provide him with a reasonable excuse. In my view it cannot. It has been said before in cases arising from default surcharges that the test of whether or not there is a reasonable excuse is an objective one. In my judgment it is an objective test in this sense. One must ask oneself: was what the taxpayer did a reasonable thing for a responsible trader conscious of and intending to comply with his obligations regarding tax, but having the experience and other relevant attributes of the taxpayer and placed in the situation that the taxpayer found himself in at the relevant time, a reasonable thing to do?
Conclusion
Right to apply for permission to appeal